Level 2 Certificate in HOSPITALITY PRACTICE

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This qualification is primarily designed to be studied in parallel with one of our Management
Diploma programmes at either Level 3 or Level 4, but it is also a valuable skills course in its
own right. It has been developed specifically to provide students new to the hospitality
sector with a range of essential skills they are likely to need to perform successfully in their
first career role in the culinary industry.
The Hospitality Practice qualification can be studied as a Certificate level qualification whereby
learners are enrolled on all 7 units or it can be studied as a shorter Award level qualification.
The Award level qualifications allows learners to focus on a specific area of hospitality such
as Housekeeping or Front office, consisting of between 3-4 units rather than the full 7.

Course Objectives
• Provide students with an understanding of the Hospitality industry and of the key
functions within a hotel.
• Provide practical awards that complement academic studies.
• Enable students to gain credits towards higher education.
• Enable students to develop practical skills that can be applied in a vocational context.
• Provide an introduction to the basic skills of students entering the hospitality industry.

Course Structure
• Customer service skills
• Restaurant and bar service
• Restaurant and bar service
• Housekeeping
• Housekeeping
• Reception and reservations
• Concierge and guest service

Entry Requirements:
SC or GCE O-Levels or equivalent

Duration
1 Year

Entry Requirements:
SC or GCE O-Levels or equivalent

Awarding Institution
Confederation of Tourism and Hospitality (UK)
*MQA approval in process.

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